Shipping policy

Items will be shipped every Monday, Wednesday and Saturday via Lalamove for regular orders, with a 5pm cut-off the day before. Rush orders will be shipped via Lalamove or GRAB. We do not accept COD, except on our Shopee and Lazada channels.

Delivery Fee Matrix:

Location	Regular Price	Bulk Price*	Courier
Local - NCR (Eco-Friendly)**	Php 110	Free	On-Call
Local - NCR (Express)***	Php 180	Free	On-Call
Local - Antipolo, Cainta, Taytay	Php 180	Free	On-Call
Local - Luzon	Php 300	Php 150	LBC
Local - VisMin	Php 350	Php 180	LBC
International Deliveries	TBD	TBD	FedEx

Roots reserves the right to deny shipment to areas we deem too dangerous and/or inaccessible for our courier. In such instance, we will fully refund the order value.